Monty had a lovely flight and is quite calm but still a bit confused. He was such a clean little boy in his crate.
Smokey’s happiness and well-being were truly evident as soon as she arrived, and I am certain that this is a direct reflection of the exceptional care and attention you put into your work. Your dedication to ensuring her comfort during the journey has not gone unnoticed, and I am incredibly thankful for it.
The hours you have spent at the government offices to get the dispatch document issued and negotiating extra time to have the validity of the vaccination extended for another two weeks, are deeply appreciated. Without you, this could never have happened.
From our very first interaction, Monique and the team exemplified professionalism, compassion, and unparalleled expertise. They transformed what I had anticipated to be a tumultuous experience into a seamless journey.”
When they arrived I kept them in one room but let them out on the second day and they loved it. Nowel is still scared of the dogs but Rinkie put up a fight with one of them, the dogs ignore them now as they roam around.
Thank you so much for keeping me updated throughout the whole process, from bookings, getting vet books ready and during their trip. You made me feel very at ease leaving my babies in your team’s care.
Baie dankie vir julle uitstekende werk. Pippa is veilig by die huis en baie gelukkig.
Thank you for the amazing service and kindness shown towards my fur babies. They are doing so well and adapting well. I will definitely leave a review 6 stars
When we picked them up from Dublin they were so happy to see us they cried all the way home for three hours. The photo’s are of them and the area around us where we walk and their new house (ours) is in the middle of the street and houses photo.
The kids were so excited to have them here and it has made our house a home again.
Thanks so much for all your help, all went well and we all arrived safely.
On the way to fetching Mia yesterday we received a phone call from Quarantine that one of the pets she traveled with was sick and they were not able to let her go home and we received the news that the country was going on lockdown. So on our way back home Quarantine phoned back we could come fetch her and I definitely shed a tear!
Your service was outstanding. I can’t thank you enough. You answered all my questions in detail and quickly. Assisting us with the paperwork to ensure it was all in order made the process easier.
I want to thank you and the team from the bottom of my heart for the incredible work that you do. Especially Toinette who made it her personal mission in life to keep us updated around the clock, she went out of her way (working over weekends and responding to mails in our time zone even)
I will definitely share our experience as it was a wonderful one and I was super impressed with the efficiency and care in all our dealings. You were stellar in every aspect.
However, you did an EXCELLENT job and managed the whole journey from start to end in a very professional manner, truly AMAZING. You answered all my (many) questions accurately and timely, and everything happened exactly the way you had outlined before.