Pet Shipping Crate
Pets must travel in IATA-compliant travel crates. We offer both wooden and plastic airline-approved travel crates, ensuring the highest safety standards.
If you prefer to use your own crate, we’ll verify its compliance with airline and IATA regulations.
How to measure your pet

It’s crucial to measure your pet accurately to ensure we choose the correct size travel container. Airfreight costs are determined based on the volumetric weight of the travel crate, meaning the space it occupies in the aircraft hold.
- Grab a pencil.
- Stand your pet against a wall.
- Ensure your pet’s posture is straight with its neck in a natural position.
- Use the pencil to mark the wall at the top of your pet’s head or ears (include pointy ears in the measurement).
- Make another mark on the wall at the tip of your pet’s nose and rear end (excluding the tail).
- Measure your pet’s height by using a tape measure to determine the distance from the floor to the head mark.
- Measure your pet’s length by finding the distance from the nose mark to the rear end mark.
- Measure your pet’s width by assessing the distance from the left to the right shoulder.
- Measure your pet’s leg length from the elbow joint to the floor using a tape measure.
Wooden crates

Crafted by our skilled box manufacturing teams, in Johannesburg and Cape Town, our wooden travel crates adhere to all airline and IATA regulations. Made from high-quality timber, they are sturdy, secure, and ensure the safety of your pets throughout their journey.
Ventilation is crucial, and our crates are designed to provide ample airflow while keeping your pets comfortable. We understand the importance of comfort, especially during long journeys, which is why we’ve developed our own Pet Travel Bedding to perfectly fit each crate. Wooden pet travel crates are typically for single use, however, if stored indoors and maintained well, wooden crates can be reused if permitted by country regulations.
Plastic travel kennels

Our plastic kennels are constructed from durable composite plastic and feature a built-in iron door (plastic doors are not permitted). Door hinges and locking pins extend beyond the door opening by at least 1.6 cm (5/8 in) to ensure security and safety during travel.
Not all plastic travel kennels on the market are airline approved, despite some claiming to be. To ensure compliance, it’s essential to verify with your consultant whether your crate is genuinely approved for airline travel.
Selecting the right crate

Selecting the right travel kennel for your pet is essential for their comfort and safety during the journey. It’s crucial that the crate isn’t too small or too large. The airlines mandate that there’s ample room inside the crate for your pet to stand up straight, sit down, turn around, and lie down comfortably without touching the sides. Our experienced Animal Handlers are ready to help with a complimentary box measurement at our Cape Town and Johannesburg offices. You are welcome to get in touch with us to schedule an appointment.
Testimonials
The hours you have spent at the government offices to get the dispatch document issued and negotiating extra time to have the validity of the vaccination extended for another two weeks, are deeply appreciated. Without you, this could never have happened.
Thank you for the amazing service and kindness shown towards my fur babies. They are doing so well and adapting well. I will definitely leave a review 6 stars
Your service was outstanding. I can’t thank you enough. You answered all my questions in detail and quickly. Assisting us with the paperwork to ensure it was all in order made the process easier.
Global Paws Pet store
Settling into a new home with pets? Explore our start-up packages for all their needs, plus essential household items like universal electric plugs. Shop confidently for high-quality products prioritizing your pet’s well-being and your convenience. Give your pet (and yourself) the warm, hassle-free welcome you both deserve.
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