Travel Route – Johannesburg to London Heathrow, UK
Shipment date – 13 December 2019

Dear Chantelle

Thank you so much for your email and good wishes! I hope you had a wonderful Christmas and New Year!

The doggies are settling in very well and I think they are both preferring the cooler weather! Please see a couple of pictures attached 🙂

I will take some time to write a review on Global Paws as soon as I am able to. In the meantime, I’d really like to thank you for your support in getting our furbabies safely across to the U.K. The move was an extremely stressful process and I was really grateful that you were able to help ensure the dogs were on the same flight as me. It made things a lot easier and you also made the load much lighter by handling all the paperwork for me.

When we arrived in the U.K. and my husband and I went to the Animal Reception Centre to wait for Georgie and Poppy’s release, there were at least 3-4 other couples there who were experiencing some kind of delay or problem with their pets’ passports or paperwork. We did have to wait a few hours for our doggies’ to be released but we had no problems with their paperwork – thanks to you! – and I think the delay was purely administrative on the part of the staff at the Animal Reception Centre.

Thank you sincerely once again for your professional, friendly and knowledgeable service, I don’t know how we would have done this without you!

Kind regards