Well suddenly 30 years have flown by and we have relocated over 50 000 pets and manufactured an equivalent amount of IATA approved travel kennels to keep them safe and protected for the duration of their travels. Global Paws currently has offices in Johannesburg, Cape Town and Durban where we have 33 dedicated staff members who as pet owners understand our clients concerns when trusted with their pets and would move mountains to reunite the pets, safely and ethically, with their family.
To add a touch more sizzle we opened our own Vet Room at our Global Paws Johannesburg premises. Having our own dedicated veterinarian gives our clients the certainty that all the veterinary travel requirements will be adhered to in accordance with the latest industry standards and for all our furry travelers who are staying at Snowpine Kennels it also means less disruption as they don’t need to be removed from their kennel environment for their veterinary travel procedures and health certificates endorsements.
Additionally, we’ve endeavored to develop products to enhance the travel experience for both clients and their pets…for the clients we introduced our complimentary Pet Protection Plan to give additional security and confirm our commitment. For our beloved pet travelers, we introduced our Traveler Comfort Pack that offers above industry standard travel accessories to further ease their travel experience.
Our travel kennel production team have developed our very own unique range of Pet Bedding Products and Storage containers that are not only chic, but that are also pleasing to the eye! As we are an innovative company and always looking to develop something new, exciting and different to provide to our customers, these new products will bring a sense of rustic beauty into your home.
Alongside these products we’ve continuously endeavored to improve our services by introducing a 48hr quote return commitment, a customer care liaison, a mid and post service satisfaction survey and our team managers monitor every pet shipment and are always available on our 24h emergency contact numbers to ease any concerns or queries that may arise.
We monitor ever changing rules and regulation regarding our pet travel industry and we stay connected with IPATA, the world’s most well-regarded pet travel association, where incidentally our owner and director served on the board as regional director for Africa and the Middle East.
Now as we stand in the calming shade of this mighty Oak we’ve nurtured and look at our team of experts who were fundamental in this process we are quietly confident that this Oak will continue maturing until the tiny acorns it produces will themselves be nurtured into beautiful Oaks.
As a whole we love what we do and will always endeavor to be the very best we can be so that our motto – HOME IS WHERE YOUR PET IS – is kept real and alive!
Middle East between 2012 and 2014. We attend IPATA international conferences every year and have built up firm contacts with the worlds’ most reputable pet travel agents to keep us abreast of all innovations and challenges as they occur so that we can pass on the knowledge to you and to ensure that the end product is as professional as the services we offer.
Our team managers, Elsabe Ridley in Cape Town and Mark Hindle in Johannesburg monitor every pet relocation and are available 24/7 on our emergency contact numbers to ease any concerns that may arise. Our team of consultants are all pet owners so understand and empathise with all your concerns and no question or worry will be deemed trivial. The quote department is continuously trained and updated so that your quote will be tailored to your specific needs and no last minute surprises will arise.
Our animal handlers are proud of the fact that they are the company physical interface and after years of experience are capable of handling your pets with the love and care they deserve.
As a whole we love what we do and will always endeavour to be the very best we can be so that our motto HOME IS WHERE YOUR PET IS is kept real and alive.